Shipping policy
Effective Date: December 12, 2023
Shipping Methods and Speed
- We offer the following shipping methods within the United States:
- Standard Shipping: [2-5 business days estimated delivery time]
- Express Shipping: [2-days estimated delivery time]
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Shipping times may vary depending on the destination & high seasons (i.e ThanksGiving). Please allow 1 business day for order processing before shipment.
Shipping Costs
- Shipping costs are calculated based on the total order value, weight, and shipping method selected.
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You can review the shipping costs at the checkout page before completing your purchase.
Shipping Areas
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We currently offer shipping within the United States. Unfortunately, we do not offer international shipping at this time.
Order Tracking
- After your order has been shipped, you will receive a confirmation email with a tracking number.
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You can track the progress of your shipment on our website or by visiting the carrier's website.
Shipping Providers
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We partner with reputable shipping carriers to ensure safe and timely delivery. Our primary carriers are UPS and FedEx.
Delays and Exceptions
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While we make every effort to meet our estimated delivery times, please note that delays may occur due to factors beyond our control, such as weather, carrier delays, or unforeseen circumstances.
Shipping Address
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Please ensure that you provide accurate and complete shipping information. We are not responsible for orders delivered to incorrect addresses due to inaccuracies in the information provided.
Returns and Exchanges
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For information regarding returns and exchanges, please refer to our Return Policy.
Contact Information
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If you have any questions or concerns regarding our shipping policy, please contact us at shop@welovenyccollection.com
Policy Updates
- We reserve the right to update our shipping policy as needed. Any changes will be reflected on this page with a new effective date.